Frequently Asked Questions

What is cloud storage?

Cloud storage lets you save your work to our servers at any time while you’re drawing. If your computer shuts down unexpectedly or you accidentally close the browser, no problem. You can restore your project from the cloud folder whenever you want. You can even switch between devices and pick up right where you left off. And don’t worry about privacy. Your project files are private and only visible to you. Learn more: Never Lose Your Art Again! Wigglypaint Cloud Storage Is Live

Why do you have paid plans?

Your support helps us keep this site running and brings some valuable perks!

First, cloud storage costs money to maintain. To keep providing quality service to all our users, we introduced paid plans to cover server and storage expenses.

Second, free users can store up to 3 projects, each valid for 7 days. After that, projects are frozen but not deleted. Upgrade to Pro and you’ll regain full access immediately. Pro users get unlimited project storage with no expiration as long as their subscription is active. We also prioritize feedback and feature requests from Pro members.

Third, we update our premium preset palettes with at least 10 new additions per week, committed to providing no fewer than 100 in total. Subscribers also enjoy unlimited custom palette storage, designed to help creators build an efficient and seamless workflow.

Why use palettes and the color picker?

The palette and color picker are accessible via the palette icon in the homepage toolbar. Currently featuring 40 premium preset palettes, custom palette saving, and a visual color picker for quick color selection:

1. Browse our premium preset palettes with effect previews to spark endless creative inspiration—never run out of ideas again.
2. Save custom palettes to create your own workflow, store different color schemes, and use them seamlessly across devices.
3. Use the visual color picker to quickly select your target colors, supercharging your color coordination efficiency.

Currently:

1. Premium preset palettes are updated with at least 10 new additions per week, reaching a minimum of 100 total.
2. Only subscribers can save custom palettes, with no quantity limits.

Can I cancel my subscription anytime?

Yes, you can cancel whenever you want. After cancellation, your plan stays active until the end of the current billing period. It simply won’t renew for the next cycle.

Can I get a refund?

No, all purchases are final and non refundable.

Will prices go up in the future?

Possibly. While our paid features previously focused on cloud storage, we’ve recently added premium features including 40 premium preset palettes, a visual color picker, and custom palette saving. Existing subscribers automatically receive all these benefits at no extra cost. We’re also continuously iterating based on creator feedback, bringing more fun and practical features. When that happens, prices may increase. But if you’re already subscribed, you’ll keep your original price for as long as your subscription remains active.